Excellent location, in the heart of the touristic area, almost all the touristic attractions can be reached pedestrian. Staff very empatic, ready to do everything for tourists. Very clean rooms, internet excellent, good quality of the beds, the check-in can be made via internet before arriving
Lucian
ตุลาคม 2567
Perfect and very convenient location, just a few steps from Plaza Mayor and Mercado San Miguel. Small market next door (Carrefour Express) open until midnight. Great breakfast! We were 4 adults with large suitcases, stayed at the family room with bunk beds, it was very spacious even with all the suitcases open on the floor. Comfortable beds and pillows, great shower with large towels. There's a safe and mini fridge inside the room. They have their own Parking at the same building, definitely a plus. I loved this hotel, will for sure recommend it and stay there again in the future!
Muriel
ตุลาคม 2567
Bathroom was amazing. Large, spacious, modern, clean. Room was comfortable. Breakfast was very good with a wide selection of food. Location is amazing and staff extremely helpful
Godfreygalea
พฤศจิกายน 2567
This is a good hotel in a very good location. Convenient for many sites and loads of restaurants and bars nearby. Madrid is a very busy and noisy city and despite being right across from Plaza Major, this hotel remains calm and quiet. The staff are exceptional - professional, friendly and helpful. I'd also like to commend the room cleaning staff who do a splendid job. Breakfast is good and varied - eggs, bacon, breads, pastries, fruits, cheese etc. There's a little supermarket just next door - handy to stock up on drinks and snacks. Definitely recommend this hotel.
Mjb
กุมภาพันธ์ 2567
Breakfast was very good with plenty of options to choose from. We can not speak more highly of the staff here. They were always friendly and helpful. They were very kind to allow us an early check in and as we had an early departure they also kindly allowed us to enjoy the buffet breakfast early. The bedroom wasn’t huge but adequate space for luggage and separate area to sleep. We requested a quiet room and they certainly delivered. We never heard traffic noise or other guests. The shower was a good size but size of the bathroom was compact. The property is a short walk to Metro train stations and a 10/15 minute taxi ride from the Central Madrid train station. We would definitely stay here again if visiting Madrid. Highly recommended.
Glenda
สิงหาคม 2567
The location was a 5 minute walk from the Royal Palace, 15 minutes to the Prado, and 1 minute from the Plaza Mayor, so perfect. The room was roomy and comfortable, the staff most helpful and friendly, and the breakfast was excellent and located in a roomy and pleasant environment. The woman running the breakfast buffet was particularly pleasant and efficient.
James
กรกฎาคม 2567
The hotel is excellent for a short visit in Madrid. It's located in the very centre of the city just a short walk from Plaza Mayor and Puerta del Sol, the Royal Palace and the Cathedral. There are also lot of nice restaurants around and of course Mercado de San Miguel just across the street where you can find about 30 small places offering various tapas and drinks. The staff of the hotel is very friendly and helpful (thanks Jorge and Aislinn). Our cosy room (307) was quite small, but had all you need for a few days visit: comfortable and wide double bed, minibar, desk and a spacious bathroom. The room was very clean as all the public spaces in the hotel. The breakfast was also good with quite a lot of warm and cold food including for example scrambled eggs, mini sausages, bacon, cold cuts, cheeses, veggies and fruits.
Kari
ธันวาคม 2566
More than anything, the staff at the hotel were exceptional in every way. The hotel front desk staff also act as concierges and they really went out of their way to help with every need and question I had. I want to send special thanks to Marta, Jorge, Ruben and Sarah for their courtesy, kindness, expertise and warmth. The cleaning staff are amazingly efficient and kind and the staff at breakfast was also wonderful and friendly. I hope upper level management recognizes and appreciates the talent they have! The location is central and though the hotel is in a heavy tourist area, there are quiet, beautiful streets in the immediate vicinity that are primarily the domain of local people who are going about their lives. The price is fair and the facilities and amenities are thoughtfully conceived and presented. Management appears to be committed to not wasting plastic, energy and labor (there are none of the awful individual plastic bottles that are so often offered in hotels). I hope the hotel will maintain this standard.
Eleanor
สิงหาคม 2566
Great location - plumb in the centre of Madrid and close to most city attractions. Very dedicated staff who assisted us promptly and willingly. Overall good room and breakfast.
Patrick
พฤศจิกายน 2567
This location is perfect! such a walkable city! We would stay here again. quiet at night. great balcony to sit and relax. breakfast was a beautiful displayed buffet. Staff was extremely friendly and helpful
Lisa
มิถุนายน 2567